How much does shipping cost?
In Oregon we offer flat $5.95 shipping on order less than $99 dollars. Please take note that our Washington location must charge sales tax to Washington residents so therefore the shipping rate in Washington is $6.55. There are a few exceptions to this: extra bulky items (cargo boxes, baskets), and orders shipping to Alaska/Hawaii.
Do you have free shipping?
Yes! ReRack offers free shipping on orders over $99. Orders with free shipping will ship either UPS or USPS (our choice). Note that some items are excluded from free shipping: cargo boxes, cargo baskets, and other over-sized items. Orders shipped to Hawaii and Alaska do not qualify for free shipping.
Where do you ship?
ReRack only ships to the United Stated. Due to dealership requirements, we cannot ship rack products outside of the U.S.
Free In Store Pickup
We now offer free in-store pickup for customers in the Portland area! When checking out online, you will see an option for in-store pickup. Your order will be ready in within 1-2 business days - and you will receive an email when your order is ready to be picked up.
When will my order arrive?
Over 90% of our orders ship within one business day (Mon-Fri.). Transit times will depend on the shipping method chosen, and your location. Please use the maps below to help estimate delivery time. Note that these times are estimates, and not guaranteed by USPS/UPS.
USPS Priority Mail
USPS First Class Mail [for select small items only]
Many items are removed from their original packaging and combined to reduce shipping costs. If you would prefer to have the original packaging included with your item, please let us know prior to purchasing so that we can accommodate your request. Note, however, that additional shipping charges may apply.
Some of our items have damaged boxes or are missing orignal boxes alltogether. When this happens, we do our best to reuse boxes from other products. This is due in large part to our general company philosophy that directs us toward re-use & re-purposing items.
Refused or Undeliverable packages
All packages refused by the customer or returned as undeliverable by the carrier are subject to the terms and conditions of our return policy plus any additional return shipping costs charged to us by the shipping company.
Expedited Shipping & Shipping Times
At this time we do not offer overnight or expedited shipping options. Most of our shipments go out same day or next day, however we are limited by our delivery driver's pick up schedule and cannot guarantee delivery times. For items that will fit into a USPS Flat Rate mailer, we would be happy to upgrade any first class package for $5.
Expect typical delays surrounding holidays.
The shipping carrier is responsible for all items in transit; please check tracking status.
Direct Shipping (Drop-Shipping)
Some items will ship direct from the Manufacturer. These items may have slightly longer shipping times.