Ordered the Q tower Stretch Kit-Return. Ship date was right on time, and aside from box being slightly crushed, the stretch kit inside was in excellent condition. Installation on top of the car was easy, and instructions were clear on making sure that installation was done correctly and took no longer than other non-stretch kit installations on my other vehicles. When installation was completed the roof rack was locked very securely on the car. Would recommend this product, and the price from ReRack made it even better.