Appointments can be booked up to one month out or as soon as 2 hours in advance. Spots fill up quickly so we recommend scheduling at least a couple days ahead. Appointments are not required, but wait times might be extreme during peak hours.
You can also give us a call at 503-875-6055.
Press extension 2 for the Portland store, or 3 for the Renton store.
Feel free to come by anytime during open hours or book an appointment below!
Both In-Person and Phone Consultations are available, please choose the store you will be shopping with.
Due to limits on inventory and staffing Showroom access / in-store shopping may be limited
FAQ
TL;DR
- Appointments are not required, but can make for a shorter wait at the store
- Continue to respect social distancing guidelines, mandates, and store policies as they adapt
- Place ship-to-home orders on our website
- Due to limits on inventory and staffing Showroom access / in-store shopping will be limited
First and foremost
Most importantly: if you are sick DO NOT COME IN!
If you are sick, test positive for COVID-19 (vaccinated or not), or have been around people that are, please DO NOT COME IN! We would love to see you when you are confirmed to be well. In the meantime, please consider placing an order with us online.
Limited inbound Phone support
Our stores are accepting phone calls, but being in the heavy season makes taking phone calls very tricky. Instead, please try booking a phone appointment with one of our stores by using the links above.
Limited showroom access
Staffing restrictions and limited inventory make opening the shops challenging. In store browsing may be limited.
Schedule a consultation
If you don’t know or are not sure what products you want, you should know that a rack consultation can take up to 30 minutes. Assemblies can take another 30 minutes. Installations can take upwards of an hour or more.
In store changes
Installations & Assembly
We continue to offer installation and assembly of your purchases, though some services may require additional trips. We will make every attempt to have products ready for your pre-arranged installation time or pick up as per your needs. If you do not have an appointment, we may not have capacity to install or assemble items at time of purchase so please be prepared to arrange a future time.
Many assemblies and installations carry setup and/or installation fees. Accessories start at $20 and base rack installations start at $60 with purchases. Please contact us ahead for specific quotes.
Buying & Trading
We are happy to take in your old racks for a check pay out or trade in for a store credit! You can, please use our booking links above.
Cargo Box Rentals
Cargo Box rentals are now available! Please check out our Rental Info page for more details.