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Appointments can be booked up to one month out or as soon as 2 hours in advance. Spots fill up quickly so we recommend scheduling at least a couple days ahead. We will do our best to accommodate visitors without an appointment, however, wait times might be extreme during peak hours.

We greatly appreciate the continued use of masks for in person appointments. We will continue to monitor mandate requirements  and may update policies as needed. For more in-depth questions regarding our in-store service, please see the FAQ below the booking links 

Both In-Person and Phone Consultations are available, please choose the store you will be shopping with

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Due to limits on inventory and staffing Showroom access / in-store shopping may be limited

FAQ

TL;DR

  • Continue to respect social distancing guidelines, mandates, and store policies as they adapt
  • Place ship-to-home orders on our website
  • Due to limits on inventory and staffing Showroom access / in-store shopping will be limited 

First and foremost

Most importantly: if you are sick DO NOT COME IN!

If you are sick, test positive for COVID-19 (vaccinated or not), or have been around people that are, please DO NOT COME IN! We would love to see you when you are confirmed to be well. In the meantime, please consider placing an order with us online.

Limited inbound Phone support

Our stores are accepting phone calls, but being in the heavy season makes taking phone calls very tricky. Instead, please try booking a phone appointment with one of our stores by using the links above.

Limited showroom access

Staffing restrictions and limited inventory make opening the shops challenging. In store browsing may be limited.

Schedule a consultation

If you don’t know or are not sure what products you want, you should know that a rack consultation can take up to 30 minutes. Assemblies can take another 30 minutes. Installations can take upwards of an hour or more. 

In store changes

Installations & Assembly

We continue to offer installation and assembly of your purchases, though some services may require additional trips. We will make every attempt to have products ready for your pre-arranged installation time or pick up as per your needs. If you do not have an appointment, we may not have capacity to install or assemble items at time of purchase so please be prepared to arrange a future time.

Many assemblies and installations carry setup and/or installation fees. Accessories start at $20 and base rack installations start at $60 with purchases. Please contact us ahead for specific quotes.

Buying & Trading

We are happy to take in your old racks for a check pay out or trade in for a store credit! You can, please use our booking links above.

Cargo Box Rentals

Cargo Box rentals are now available! Please check out our Rental Info page for more details.